Description

What we provide

• Assistance with eSIM activation based on the client’s operator

• Help with number transfer from physical SIM to eSIM (if supported)

• Setup of mobile internet settings and APN profiles

• Dual-SIM scenarios: work + personal number, local + travel SIM

• Basic tariff review and recommendations for optimization (calls/data)

• Setup of call forwarding, voicemail (where applicable)

How the process works

1. Operator & device check
   We verify whether the client’s device and operator support eSIM and dual-SIM scenarios.

2. Preparation
   Explain what codes/QRs the client needs from the operator (if they don’t have them yet).

3. Activation step-by-step
   Walk together through the eSIM activation process in device settings.

4. Number settings
   Configure which SIM is used for calls, SMS, and data; adjust labeling (Work / Personal / Travel).

5. Tariff & cost sanity check
   Briefly look at current tariff usage and, if possible, recommend a more efficient setup.

6. Verification tests
   Make a test call, send an SMS, test mobile data.

7. Short instruction
   Provide a guide on how to switch SIMs, turn off roaming, or handle travel usage.